Luxury Plan — Feature Breakdown & Operating Philosophy

Everything in the Standard Plan, Plus:

1. Concierge Guest Support

What it is:
An elevated, hospitality-first guest experience designed to mirror the service level of premium hotels and luxury vacation rentals.

How it works:

• Guests receive personalized, high-touch support throughout their stay

• Requests are handled with discretion, speed, and professionalism

• Communication prioritizes experience, comfort, and satisfaction—not just problem resolution

Why it matters:
Luxury guests have higher expectations and less tolerance for friction. Concierge-level support:

• Increases 5-star reviews

• Encourages repeat bookings

• Justifies premium nightly rates

• Enhances the property’s perceived value

This service transforms stays from “accommodations” into experiences.

2. Vacancy Wellness Checks

What it is:
Routine physical or operational checks performed during periods of vacancy to ensure the property remains secure, functional, and guest-ready.

How it works:

• Visual and system checks during extended vacancies

• Identification of issues such as leaks, HVAC concerns, power outages, or security risks

• Early intervention before small issues become costly problems

Why it matters:
Vacant properties are vulnerable properties. Wellness checks:

• Protect the asset

• Reduce insurance and repair risks

• Preserve property condition between bookings

This feature is especially critical for out-of-state owners and high-value homes.

3. Preventive Maintenance Scheduling

What it is:
A proactive maintenance system designed to prevent failures rather than react to emergencies.

How it works:

• Routine servicing scheduled for critical systems (HVAC, plumbing, appliances, etc.)

• Maintenance aligned with booking gaps to minimize disruption

• Issues addressed before they impact guests or revenue

Why it matters:
Emergency repairs are expensive, disruptive, and reputation-damaging. Preventive maintenance:

• Extends the life of major systems

• Reduces guest complaints

• Minimizes downtime

• Protects long-term ROI

Luxury ownership is about preservation as much as performance.

4. Priority Vendor Access

What it is:
Preferred scheduling and response prioritization with vetted vendors.

How it works:

• Luxury properties are prioritized for service calls

• Faster response times during urgent situations

• Reduced wait times during peak seasons

Why it matters:
In high-demand markets, vendor availability can determine whether a booking is saved or lost. Priority access:

• Reduces downtime

• Maintains guest experience

• Keeps operations moving smoothly even under pressure

This feature is critical for properties with premium nightly rates.

5. Direct Booking Personalized Website

What it is:
A custom, property-specific direct booking website designed to reduce platform dependency and increase profitability.

How it works:

• Branded website tailored to the property

• Integrated booking functionality

• Optimized for guest trust, clarity, and conversion

Why it matters:
Direct bookings:

• Reduce platform fees

• Increase owner margins

• Build a repeat-guest database

• Strengthen the property as a standalone brand

This feature gives owners ownership of their audience, not just their calendar.

6. Personalized Google Marketing

What it is:
Targeted Google marketing designed to drive high-intent traffic directly to the property’s booking site.

How it works:

• Property-specific visibility in search results

• High-intent traveler targeting

• Strategic positioning against competitors and OTAs

Why it matters:
This turns the property into an active acquisition engine, not a passive listing. Benefits include:

• Increased booking control

• Higher-quality guests

• Reduced reliance on Airbnb and Vrbo algorithms

It's a growth strategy, not just exposure.

7. Quarterly Professional Inspections

What it is:
A scheduled, professional inspection conducted quarterly to assess property condition, wear and tear, safety issues, and operational readiness.

Why it matters:
Small issues become expensive problems when left unchecked. Quarterly inspections:

• Catch damage early

• Identify maintenance needs before failure

• Protect high-value assets

• Reduce insurance and liability risk

8. Dynamic Pricing Optimization

What it is:
A revenue optimization system that continuously adjusts pricing based on demand, seasonality, events, booking pace, and market conditions.

Why it matters:
Static pricing is the #1 reason STRs underperform. Dynamic pricing:

• Increases occupancy during slow periods

• Maximizes nightly rates during peak demand

• Outperforms manual pricing consistently

Plan positioning:

• Essential (Included): Core automation and market alignment. This Plan includes:

  • AI-driven daily pricing updates

  • Market-based demand tracking

  • Seasonality + local event adjustments

  • Occupancy & ADR optimization

  • Minimum stay & orphan night

  • Optimization:

    • Monthly pricing performance summary

• Pro (Discounted Rate): Advanced demand tracking + optimization logic: This Plan includes everything above PLUS:

  • Manual strategy overrides by Wealth Guard

  • Holiday & event-based price targeting

  • Aggressive vs conservative pricing modes

  • Lead-time discounts & last minute boosts

  • Quarterly pricing strategy call/report
    
    

• Elite (Discounted Rate): Aggressive revenue maximization + high-season precision. This plan includes everything above PLUS:

  • Weekly human pricing reviews

  • Revenue forecasting & annual projections

  • Multi-platform optimization (Airbnb, Vrbo, direct, etc)

  • Strategy coordination with cleaners & turn over costs

  • Net-Profit-first pricing (fees + ops included)

9. Lawn Care / Landscaping Coordination

What it is:
Ongoing coordination of exterior upkeep.

Why it matters:
Curb appeal impacts reviews and bookings before guests even arrive.

10. Discounted Cleaning Services

What it is:
In addition to the Cleaning Services Sourcing and Vetting included in the standard plan, this provides a personalized discount on every cleaning booked, offered just for you by Wealth Guard.

Why it matters:
Cleaning services can become very costly over time after every booking. Our discounted cleaning services:

• Keeps more money in your pocket

• Offers more cost-efficient services without sacrificing quality and reliability

11. 24x7 Customer Support

What it is:
Priority handling and coordination of guest requests, messages, bookings and more around the clock.

Why it matters:
Guests don’t keep office hours, so neither do we. That’s why our support is available 24/7, whenever your guests need us. Offering around the clock support and communication directly leads to:

• Better guest experience

• Higher review scores

• Fewer escalated problems