Standard Plan — Feature Breakdown & Operating Philosophy

1. Top-Tier Guest Communication

What it is:
Wealth Guard provides continuous, professional guest communication before, during, and after every stay—covering inquiries, booking confirmations, check-in guidance, in-stay support, and post-checkout follow-ups.

How it works:

• Guests receive prompt, polished responses at all hours

• Messaging is proactive, not reactive

• Communication follows proven hospitality frameworks that reduce friction and prevent issues before they arise

Why it matters:
Fast, thoughtful communication directly impacts:

• Booking conversion rates

• Review quality

• Guest satisfaction

• Platform ranking and visibility

By handling communication centrally and professionally, we remove the emotional and time burden from ownership while ensuring guests always feel supported.

2. Listing Optimization & Revenue Management

What it is:
A comprehensive system designed to position each property competitively in its market while maximizing revenue over time.

How it works:

• Listings are optimized for clarity, accuracy, and conversion

• Titles, descriptions, amenities, and policies are structured to attract the right guests

Why it matters:
Most STRs underperform not because of location—but because of poor positioning. Optimization ensures the property:

• Stays competitive year-round

• Attracts higher-quality bookings

• Avoids leaving revenue on the table

3. Turnover Coordination

What it is:
End-to-end coordination of guest turnover between stays to ensure the property is reset, inspected, and guest-ready—every time.

How it works:

• Scheduling is aligned with bookings and check-out times

• Cleanings, resets, and access are coordinated in advance

• Issues are flagged early to prevent downstream problems

Why it matters:
Turnovers are where most operational failures occur. Poor coordination leads to:

• Delayed check-ins

• Guest complaints

• Lost reviews and refunds

Wealth Guard’s structured turnover process ensures consistency, accountability, and readiness

4. Cleaning Services Coordination

What it is:
Professional coordination of cleaning services to meet hospitality standards—not just basic cleanliness.

How it works:

• Cleaners are scheduled per booking cadence

• Expectations are clearly communicated and documented

• Performance issues are identified and addressed

Why it matters:
Cleanliness is the #1 review driver across Airbnb and Vrbo. Our approach focuses on:

• Guest perception

• Consistency across stays

• Preventing negative reviews before they happen

We coordinate the process so owners don’t have to manage people, schedules, or quality control.

5. Reports & Transparency Dashboard

What it is:
Clear, structured reporting designed to give owners insight without overwhelming them.

How it works:

• Performance data is organized and accessible

• Revenue, occupancy, and operational notes are tracked

• Reporting emphasizes clarity, not noise

Why it matters:
Experienced investors don’t want surprises—they want visibility. Our reporting ensures:

• Owners understand how the property is performing

• Decisions can be made confidently

• Trust is built through transparency

6. Damage Claim Management

What it is:
Professional handling of guest-caused damage from documentation through resolution.

How it works:

• Issues are identified quickly

• Evidence is gathered and organized

• Claims are submitted through the appropriate platform channels
  

Why it matters:
Damage is inevitable. Stress and lost time don’t have to be. Proper handling:

• Protects the asset

• Increases recovery success

• Prevents emotional decision-making

We treat damage claims as a process, not a panic.

7. Access Coordination

What it is:
Management of property access for guests, cleaners, maintenance, and inspections.

How it works:

• Access instructions are clear and secure

• Codes, keys, and entry protocols are coordinated

• Guest and vendor access is controlled and documented

Why it matters:
Access issues create chaos quickly. Our system ensures:

• Guests arrive smoothly

• Vendors can do their jobs efficiently

• Security and accountability are maintained

8. Guest Guidebook Creation

What it is:
A professionally structured guidebook that sets expectations, improves guest experience, and reduces repetitive questions.

How it works:

• Property-specific instructions and house rules

• Local recommendations and tips

• Clear guidance for check-in, check-out, and in-stay care

Why it matters:
A strong guidebook:

• Reduces guest questions

• Prevents misuse of the property

• Improves reviews and guest confidence

It acts as a silent co-host throughout every stay.

9. Inventory Restocking Coordination/Ordering

What it is:
Ongoing monitoring, coordination, and ordering for replenishment of essential guest consumables.

Why it matters:
Running out of basics kills reviews. Restocking promptly ensures:

• Consistent guest experience

• Cleaner turnovers

• Fewer guest complaints

• Higher review scores

10. Regulatory Compliance Monitoring

What it is:
Ongoing monitoring of local STR regulations, licensing requirements, and compliance changes.

Why it matters:
Regulations change fast — and penalties are costly. This service:

• Reduces legal risk

• Prevents delistings and fines

• Protects revenue continuity

11. Backup Vendor Management

What it is:
Active sourcing, onboarding, and maintenance of backup vendors for cleaning, maintenance, and inspections.

Why it matters:
Vendors miss appointments. Backup vendors:

• Prevent cancellations

• Reduce downtime

• Preserve bookings and reviews

12. Marketing & Branding Suite

What it is:
A branding upgrade designed to elevate the property’s market perception.

Why it matters:
Presentation drives conversion. This suite:

• Improves click-through rates

• Attracts higher-quality guests

• Supports premium pricing

13. Listing Photography Coordination

What it is:
Professional photography coordination optimized for STR platforms.

Why it matters:
Photos sell the stay. Better photos:

• Increase booking rates

• Support higher pricing

• Improve listing rank

14. Cleaning Services Sourcing and Vetting

What it is:
Sourcing and vetting cleaning services in your area that specialize in short-term rental cleanings

Why it matters:
Cleanliness can make or break a short-term rental property and drastically affect ratings. Our cleaning services sourcing and vetting ensures that cleaners are:

• Reliable and trustworthy

• Highly-Rated

• Properly adhering to the Wealth Guard standard

15. Basic Property Inspections

What it is:
Basic property inspections after every visit and checkout, ensuring that there is no major visible damage or defects to your property after every stay.

Why it matters:
Not every customer will treat your property like it is their own. Our basic property inspections after every visit ensures that your property:

• Has no major visible damage

• Maintains quality standards

• Is in optimal condition for every booking

16. Professional Pest Inspections

What it is:
Professional Pest inspectors walkthrough and investigate your property for any potential pests, whether small or large, that can affect your listing or damage your property.

Why it matters:
Pests come in all shapes and sizes, and some are extremely difficult to hunt down until it is too late. Professional pest inspections ensure that no rodent, insect, or pest:

• Tank your reviews and reputation

• Damages or destroys your investment

• Causes liability issues for guest-related matters